COOKIE POLICY

Red Pitaya d.o.o. (“Red Pitaya” or “we”) uses cookies on its website. In this policy you will find all the information about the use of cookies, their function and how you can manage them.

You can also find general information about the processing of personal data in our privacy policy, which is available here.

For any further information on the use of cookies, please contact us at: info@redpitaya.com.

What are cookies?

Cookies are small text files that are stored on your device when you visit a website. Cookies perform a variety of functions, which are set out in more detail below. Cookies may be placed on your device by us or by third parties. The storage of cookies is under your control. In this privacy policy we define which cookies we use, for what purposes we use them and how you can adjust your settings.

Which cookies are used?

Strictly necessary cookies

are the ones without which our website does not work. These cookies cannot identify you and are only placed to enable us to display our website correctly.

These cookies are always active and you can deactivate them by selecting the appropriate settings in your browser. Deleting essential cookies may impair the functionality of our website or may disable certain features of the website.

Functional cookies

are cookies that allow the website and shop to serve you by remembering your choices on the website. These cookies allow you to select functionality such as:

– Choose your country of origin;

– Select the currency in which the website is displayed to you;

– Choosing whether to apply VAT;

– Choosing your cookies settings.

We will use functional cookies if you agree to their use. You can always turn these cookies off within the cookies settings tool we use. Additionally, you also have the option to delete cookies within the browser itself.

Analytical cookies

These are cookies that tell us how users use our website, how our website is visited and what content is most frequently visited. They also provide us with an analysis of the locations from which our website is accessed, the average duration of the visit, and the times at which our website is most frequently visited.

We use aggregated data (aggregates) to help us improve our website and provide a better user experience. They also help us understand which products are most interesting to you, which allows us to improve our offer.

We will use analytical cookies if you agree to their use. You can always turn these cookies off within the cookies settings tool we use. In addition, you also have the option to delete cookies within the browser itself.

Advertisement cookies

are cookies that allow us to get to know you better. These cookies collect information about your online activity, your use of our website as well as information about your device (IP address, MAC address, device and browser information is collected). This information is used to create a profile of you so that we can offer you more interesting advertisements that are relevant to your habits and interests. At the same time, we can use cookies to prevent the ads you see from being repeated over and over again. These cookies also help us to serve you, and others like you, ads on social networks.

We will use advertisement cookies if you agree to their use. You can always turn these cookies off within the cookies settings tool we use. Additionally, you also have the option to delete cookies within the browser itself.

For a precise list of cookies and their definition, please see the table at the bottom of this page.

How can I edit my cookies settings? 

You can always edit your cookies settings on our website using the Edit Cookies Settings tool located at the bottom of this page. With this tool you have the possibility to allow the use of each category of cookies as defined above. You can change your settings at any time, and any changes to your settings will only apply to future use of our website and will not affect your past interactions on the website.

If you are visiting our website for the first time, you can edit your cookies in the pop-up window.

However, you can always change the settings in your individual browser.

Please note that in this case, it is necessary to edit the cookies settings for each browser you use. It is also possible that you may need to reset your cookies settings due to browser upgrades or other updates.

To help you with the settings, here are links to the setup instructions for each browser:

Chrome

Firefox

Internet Explorer

Safari

Opera

You can also find further information on how to edit cookies in your browser in the settings of your browser.

What information do we obtain from cookies and for what purposes do we use it?

We use cookies to collect certain information about you to help us better understand how our website works and to better optimise it, to enable you to use certain functionalities, to provide you with tailored advertisements and to prevent repetition of advertisements.

For these purposes, we collect:

– Information about you: your IP address, information collected in your user profile (described above under advertising cookies), your location;

– Information about your devices: device type, browser data, device ID.

How long do we keep the information we get from cookies?

We keep the information collected by cookies until you withdraw your consent. We anonymise the data for the purposes of statistical analysis, in which case identification is no longer possible.

What rights do you have?

You have the same rights with regard to the processing of your personal data that we carry out using cookies as you have with regard to the general processing of your personal data. All rights and how you can exercise them are set out in our General Privacy Policy.

Changes to this policy

We may change this Cookie Policy at any time. An updated version of the policy is available here.

Contact

If you have any questions about this policy, please contact us at info@redpitaya.com.

Summary of cookies

Cookie name Purpose Duration Own/third party cookie
woocommerce_cart_hash Woocommerce Functionality cookie Until the end of the session Third party cookie (Woocommerce)
woocommerce_items_in_cart Woocommerce Functionality cookie Until the end of the session Third party cookie (Woocommerce)
wp_woocommerce_session_ Woocommerce Functionality cookie Until the end of the session Third party cookie (Woocommerce)
wordpress_ WordPress Functionality cookie Until the end of the session Third party cookie (WordPress)
wordpress_logged_in_ WordPress Functionality cookie Until the end of the session Third party cookie (WordPress)
wp-settings- WordPress Functionality cookie Until the end of the session Third party cookie (WordPress)
cookie_notice This cookie remembers your decision to use cookies 1 month Set by the company
_ga Statistics of website views 2 years Third party cookie (Google)
_utma Statistics of website views 2 years Third party cookie (Google)
_utmb Statistics of website views 30 minutes Third party cookie (Google)
_utmc Statistics of page views Until the end of the session Third party cookie (Google)
_utmt Statistics of page views 10 minutes Third party cookie (Google)
_utmz Statistics of page views 6 months Third party cookie (Google)
uid_atuvc These cookies are set by third parties who post social sharing buttons on our website (Facebook, Google) 2 years Third party cookie (Facebook, Google)
datr User profiling cookie (Facebook) 2 months Third party cookie (Facebook)
wd User profiling cookie (Facebook) 1 week Third party cookie (Facebook)
fr User profiling cookie (Facebook) 3 months Third party cookie (Facebook)
xs User profiling cookie (Facebook) 3 months Third party cookie (Facebook)
c_user User profiling cookie (Facebook) 3 months Third party cookie (Facebook)
sb User profiling cookie (Facebook) 18 months Third party cookie (Facebook)
dpr User profiling cookie (Facebook) 1 week Third party cookie (Facebook)
NID Targeted advertising for Google Sites (Google) 6 months Third party cookie (Google)
SID Google ID account security cookie (Google) 2 years Third party cookie (Google)
HSID Google ID account security cookie (Google) 2 years Third party cookie (Google)
IDE Targeted advertising for Google Sites (Google) 1,5 years Third party cookie (Google)
AIND Targeted advertising for Google Sites (Google) 1,5 years Third party cookie (Google)
DSID Targeted advertising for Google Sites (Google) 1,5 years Third party cookie (Google)
FLC Targeted advertising for Google Sites (Google) 1,5 years Third party cookie (Google)
AID Targeted advertising for Google Sites (Google) 1,5 years Third party cookie (Google)
TAID Targeted advertising for Google Sites (Google) 1,5 years Third party cookie (Google)
PREF Set preferences for Google services (Google) 8 months Third party cookie (Google)
exchange_uid Targeted advertising for Google Sites (Google) 2 years Third party cookie (Google)
__hs_opt_out Cookie remembers your decision to use cookies 13 months Third party cookie (Hubspot)
__hs_do_not_track Cookie remembers your decision to refuse the use of cookies 13 months Third party cookie (Hubspot)
__hs_initial_opt_in Cookie remembers your decision to use cookies and prevents the cookie banner from appearing on a return visit 7 days Third party cookie (Hubspot)
__hs_cookie_cat_pref

 

The cookie remembers your decision to use cookies 13 months Third party cookie (Hubspot)
hs_ab_test

 

The cookie is used to display the page correctly Session Third party cookie (Hubspot)
hs-messages-is-open

 

Remember your choice about using the chatbot (chat option) 30 minutes Third party cookie (Hubspot)
hs-messages-hide-welcome-message

 

Prevents the chat from displaying a welcome message 1 day Third party cookie (Hubspot)
__hsmem

 

Allows you to log in 1 year Third party cookie (Hubspot)
hs-membership-csrf

 

Security cookie prevents falsification of login information Session cookie Third party cookie (Hubspot)
hs_langswitcher_choice

 

Remembers your language choice 2 years Third party cookie (Hubspot)
__cfruid

 

Improves page loading speed and performance Session cookie Third party cookie (Hubspot)
__hstc

 

Statistics of page views 13 months Third party cookie (Hubspot)
hubspotutk

 

Maintains user profile 13 months Third party cookie (Hubspot)
__hssc Website statistics (visits to the website) 30 minutes Third party cookie (Hubspot)
__hssrc

 

Website statistics Session cookie Third party cookie (Hubspot)
messagesUtk Allows the use of the chat function 13 months Third party cookie (Hubspot)